Import and Manage Subscribers

Add Display Columns when Viewing Subscriber Search Results

When viewing the results of a subscriber search of saved search, you can display additional columns on the results page. This allows you view the data for your Subscribers and define what Subscriber data is displayed.
How To Guide | Last Modified 5 May, 2017

Add Subscribers to a Topic using Subscriber Search

Apply a Topic to your subscribers using Subscriber Search.
How To Guide | Last Modified 5 May, 2017

Adding Subscribers to an Audience

Find out how to add subscribers to a particular Audience.
How To Guide | Last Modified 5 May, 2017

Advanced Subscriber Search

Advanced Subscriber Search lets you create and run complex searches by grouping multiple search criteria.
How To Guide | Last Modified 5 May, 2017

Apply Tags to your Subscribers

Applying Tags to subscribers is a simple but effective way of segmenting your audience so that you can send targeted messages. Learn how to add tags to your Subscribers.
How To Guide | Last Modified 5 May, 2017

Combine Metric Search Criteria

Combine search criteria when using Metric Search to locate subscribers.
How To Guide | Last Modified 5 May, 2017

Combine Subscriber Search Criteria

Combine search criteria when using Subscriber Search to locate subscribers.
How To Guide | Last Modified 5 May, 2017

Control Access to Email Campaigns with Audiences

Audiences allow you to manage who is able to receive certain email campaigns. They're a useful way to control multiple campaigns with different audience groups.
How To Guide | Last Modified 5 May, 2017

Create a Folder to Organise your Tags

You can create folders to make organising Tags in your account easier. Use the instructions in that article to create folders and move your tags between them.
How To Guide | Last Modified 5 May, 2017

Create a Sign-up Form

Use the instructions in this article to create a sign-up form.
How To Guide | Last Modified 22 August, 2017

Create a Tag

Tags allow you to manually group subscribers so that you can send targeted communications. Use the instructions in this article to create or delete a tag.
How To Guide | Last Modified 5 May, 2017

Create an Audience

Learn how to create an Audience.
How To Guide | Last Modified 5 May, 2017

Create Custom Subscriber Data Fields

In addition to the default subscriber fields (such as name, location etc), you can also create custom fields to help you communicate to your audience.
How To Guide | Last Modified 5 May, 2017

Delete a Custom Field

Delete or lock you custom fields when you've finished using them.
How To Guide | Last Modified 5 May, 2017

Delete a Tag

Find out how to quickly and simply delete old Tags from your account.
How To Guide | Last Modified 5 May, 2017

Delete an Audience

Learn how to delete an Audience.
How To Guide | Last Modified 5 May, 2017

Download a List of Subscribers

Use the instructions in this article to download a list of your Subscribers. You can download a list to include your active subscribers, inactive subscribers and those who have unsubscribed. The data will be downloaded ad a .CSV file for you to keep or to
How To Guide | Last Modified 5 May, 2017

Download a list of Subscribers that have Unsubscribed

Use the instructions in this article to download a list of your Subscribers. You can download a list to include your active subscribers, inactive subscribers and those who have unsubscribed. The data will be downloaded ad a .CSV file for you to keep or to
How To Guide | Last Modified 5 May, 2017

Edit a Saved Search

Use this steps in this article to edit a saved search including changing the name, description and Search Criteria.
How To Guide | Last Modified 5 May, 2017

Edit an Audience

Learn how to Edit an Audience.
How To Guide | Last Modified 5 May, 2017

Editing a Sign-up Form

Learn how to edit your Sign-up forms.
How To Guide | Last Modified 5 May, 2017

Exporting a Sign-Up Form

This helpful feature enables your audience to sign up to receive your newsletters from your website or from your Facebook Business page.
How To Guide | Last Modified 5 May, 2017

Invert your Metric Search

Invert your search when you use Metric Search. Also known as a negative search.
How To Guide | Last Modified 5 May, 2017

Invert your Subscriber Search

Invert your search when you use Subscriber Search. Also known as a negative search.
How To Guide | Last Modified 5 May, 2017

Manage your Saved Searches

It's important to keep your Saved Searches organised, you can group your Saved Searches into folders, move them between folders and use the search bar to search your Saved Search Database.
How To Guide | Last Modified 5 May, 2017

Manually Import Subscriber Email Addresses

Find out how to manually import subscriber email addresses into your Poppulo account.
How To Guide | Last Modified 10 July, 2017

Manually Import Subscribers in Bulk

Find out how to manually import subscribers into your Poppulo account using a spreadsheet or other file.
How To Guide | Last Modified 10 July, 2017

Move Tags into a Different Folder

You can create folders to make organising Tags in your account easier, you can also move Tags between your folders by using the instructions in this article.
How To Guide | Last Modified 5 May, 2017

Reactivate your Subscribers

Reactivate inactive subscribers who have been removed by the Admin or Bounce Manager.
How To Guide | Last Modified 5 May, 2017

Remove a Subscriber

Learn how to remove a subscriber from your Poppulo database.
How To Guide | Last Modified 5 May, 2017

Remove Subscribers from a Tag

Learn how to remove Subscribers from a Tag.
How To Guide | Last Modified 5 May, 2017

Remove Subscribers in Bulk

Learn to remove/deactivate Subscribers in bulk.
How To Guide | Last Modified 5 May, 2017

Run a Metric Search

Metric Search lets you identify Subscribers based on reporting related data such as, opens, clicks and survey results helping to make your search results more contextualised.
How To Guide | Last Modified 5 May, 2017

Run a Saved Search

When running a Subscribers Search, you can save the search as Saved Search to use later when sending or searching. You can run a saved search and view the list of subscribers in the results.
How To Guide | Last Modified 5 May, 2017

Run a Subscriber Search

Subscriber Search lets you identify employees based on any field of data within the Poppulo system. You can also search based on multiple fields of data.
How To Guide | Last Modified 5 May, 2017

Save your Search as a Saved Search

Saved Searches allow you to create a dynamic group of subscribers. Any time you search for subscribers, the results can then be saved for future use as a Saved Search.
How To Guide | Last Modified 5 May, 2017

Search for a Subscriber Based on Country

Use the Subscriber Search to locate subscribers based on their Country.
How To Guide | Last Modified 5 May, 2017

Search for a Subscriber by Email Address

Use the Subscriber Search to locate subscribers with a particular email address.
How To Guide | Last Modified 5 May, 2017

Search for Non-Engaged Subscribers

Use a Metric Search to target Non-Engaged Subscribers.
How To Guide | Last Modified 5 May, 2017

Search for Subscribers using the "Reports to" Feature

Search using the 'Reports to' feature to help with targeting your sends or checking your Subscriber Data.
How To Guide | Last Modified 5 May, 2017

Sign-Up Form Options

Learn about the sign-up form edit options.
How To Guide | Last Modified 5 May, 2017

Tag Subscribers During a Subscriber Import

Apply a tag to your subscribers during a subscriber import.
How To Guide | Last Modified 5 May, 2017

Tag Subscribers using a Metric Search

Apply a tag to your subscribers using a Metric Search.
How To Guide | Last Modified 5 May, 2017

Tag Subscribers using a Subscriber Search

Apply a tag to your subscribers using a Subscriber Search.
How To Guide | Last Modified 5 May, 2017

Target Unsubscribed Subscribers

Learn to target your subscribers that have unsubscribed.
How To Guide | Last Modified 5 May, 2017

The "Reports to" Hierarchy Explained

When using the 'Reports to' feature, you can add multiple levels based on your organisation management structure.
How To Guide | Last Modified 5 May, 2017

Unsubscribe Settings

If you allow your employees to subscribe to different Campaigns across your organisation, you can control how they manage their subscriptions through the Unsubscribe Settings.
How To Guide | Last Modified 5 May, 2017

Update the Preferred Email Format for Subscribers

Set the preferred email format for your Subscribers, choose between plain text and html.
How To Guide | Last Modified 5 May, 2017

Upload to a Tag

Upload to a tag for those ad-hoc sends.
How To Guide | Last Modified 7 June, 2017

Using Employee ID as the Unique Identifier

Use this article for steps the steps to use Employee ID as the unique identifier for your Subscribers. With Employee ID as the unique identifier, subscriber email addresses can be changed/updated.
How To Guide | Last Modified 5 May, 2017

Using the "Reports to" Feature

Use the 'Reports to' feature to help with targeting your sends or checking your Subscriber Data.
How To Guide | Last Modified 5 May, 2017

View the Results of your Subscriber Import

Reviewing your subscriber imports is a good way verify you imports or to to spot if any employee data was not imported into Poppulo.
How To Guide | Last Modified 5 May, 2017

Why Can't I See All My Subscribers?

What to do if you notice some subscribers are not receiving your communications.
How To Guide | Last Modified 5 May, 2017

Why Can't I See Audiences in my Account?

Accounts with Simple Audience Management do not need to manage their Audiences.
How To Guide | Last Modified 5 May, 2017

Why did my Subscriber Receive a Block of Text?

Avoid Subscribers receiving a block of plain text rather than the wonderful Newsletter you've been working on.
How To Guide | Last Modified 5 May, 2017