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Additional Reports

Additional Reports allow you to review employee engagement across emails using reported related data such as open and clicks, survey responses, and platforms and devices.
How To Guide | Last Modified 22 November, 2023

Apply a Campaign to an Article

Add individual articles to a Campaign for more precise reporting for your Campaigns.
How To Guide | Last Modified 16 August, 2022

Automatic Bounce Management

The Automatic Bounce Manager records when emails do not have a valid recipient email address and fail to deliver.
How To Guide | Last Modified 1 December, 2022

Choose a Campaign when Sending

Learn how to add a Campaign when sending an Email.
How To Guide | Last Modified 16 August, 2022

Combine Metric Search Criteria

Combine search criteria when using Metric Search to locate People.
How To Guide | Last Modified 22 November, 2023

Create a Campaign in Poppulo Harmony

Learn how to create a Cross Channel Campaign in the Poppulo Harmony Platform.
How To Guide | Last Modified 8 March, 2024

Create a Custom Report

Custom Reports allow you to examine particular audience segments or statistics that are important to your organisation. Use the instructions here to run your custom report.
How To Guide | Last Modified 22 November, 2023

Delete a Campaign

Learn how to delete a Campaign
How To Guide | Last Modified 8 December, 2022

Delete a Custom Report

Custom Reports allow you to examine particular audience segments or statistics that are important to your organisation. Use the instructions to delete a Custom Report.
How To Guide | Last Modified 21 November, 2023

Edit a Custom Report

Custom Reports allow you to examine particular audience segments or statistics that are important to your organisation. Use the instructions here to edit your custom report.
How To Guide | Last Modified 22 November, 2023

Email Reports: Campaigns

The Email Campaigns dashboard shows a variety of reports tracking the performance of any Campaigns you've created across multiple channels.
How To Guide | Last Modified 14 November, 2023

Email Reports: Click Map Reports

Click Maps let you view and export a visual heat map of employee click activity, allowing you to see what content is most popular with your readers.
How To Guide | Last Modified 21 November, 2023

Email Reports: Create a Content Popularity by Section Report

Use the instructions in this article to create a Content Popularity by Section Report. This is a report showing metrics for a particular article or section on a single or multiple mailings.
How To Guide | Last Modified 14 November, 2023

Email Reports: Create a Custom Report

Custom Reports allow you to examine particular audience segments or statistics that are important to your organisation. Use the instructions here to create your custom report.
How To Guide | Last Modified 21 November, 2023

Email Reports: Create a Summary and Content Popularity Report

When creating a custom report, there are several report types to choose from. Use the instructions in this article to create a Summary and Content Popularity Report.
How To Guide | Last Modified 14 November, 2023

Email Reports: Create a Survey Report

When creating a custom report, there are several report types to choose from. Use the instructions in this article to create a Survey Report. This report shows the results of a selected survey.
How To Guide | Last Modified 14 November, 2023

Email Reports: Create a Trending Report across Multiple Accounts and Folders

Use the instructions in this article to create a custom Trending Report across Multiple Accounts and Folders. This report shows selected metrics for single or multiple emails across a number of Folders or accounts.
How To Guide | Last Modified 14 November, 2023

Email Reports: Create a Trending Report across Multiple Emails

When creating a custom report, there are several report types to choose from. Use the instructions in this article to create a Trending Report across Multiple Emails.
How To Guide | Last Modified 14 November, 2023

Email Reports: Create a Trending Report across Multiple Emails filtered by Field or Tag

Use the instructions in this article to create a Trending Report across Multiple Emails filtered by Field or Tag.
How To Guide | Last Modified 14 November, 2023

Email Reports: Create an Enterprise Report

When creating a custom report, there are several report types to choose from. Use the instructions in this article to create an Enterprise Report. This report shows total activity metrics per publication in the account and employee activity per publicatio
How To Guide | Last Modified 14 November, 2023

Email Reports: Delete a Custom Report

Custom Reports allow you to examine particular audience segments or statistics that are important to your organisation. Use the instructions to delete a Custom Report.
How To Guide | Last Modified 21 November, 2023

Email Reports: Edit a Custom

Custom Reports allow you to examine particular audience segments or statistics that are important to your organisation. Use the instructions here to edit your custom report.
How To Guide | Last Modified 22 November, 2023

Email Reports: Email Account Overview

Email Reports: The Email Account Overview reports on a number of different aspects of the activity and performance of Email communications in your Account.  
How To Guide | Last Modified 14 November, 2023

Email Reports: Email Enterprise Overview

Email Reports: The Email Enterprise Overview dashboard provides Enterprise Admins with a single view of activity across the Enterprise.
How To Guide | Last Modified 14 November, 2023

Email Reports: Email Performance

Email Reports: The Email Performance report lets you view the results and performance of all your Emails across your Enterprise and individual Accounts
How To Guide | Last Modified 14 November, 2023

Email Reports: Engagement Reports

See what content your readers engage with, and how they interact with your emails.
How To Guide | Last Modified 21 November, 2023

Email Reports: Run a Custom Report

Custom Reports allow you to examine particular audience segments or statistics that are important to your organisation. Use the instructions here to run your custom report.
How To Guide | Last Modified 21 November, 2023

Email Reports: Send & Open Heatmaps

Email Reports: The Email Sends & Open Heatmaps dashboard allows you to see the busiest times for Email sends and opens.
How To Guide | Last Modified 14 November, 2023

Engagement Reports

See what content your readers engage with, and how they interact with your emails.
How To Guide | Last Modified 21 November, 2023

Invert your Metric Search

Invert your search when you use Metric Search. Also known as a negative search.
How To Guide | Last Modified 22 November, 2023

Multichannel: Campaigns

The Multichannel Campaigns dashboard tracks the performance of any Campaigns you've created across multiple channels.
How To Guide | Last Modified 9 April, 2024

Multichannel: Content Insights Themes

AI powered Content Insights help provide an understanding of the top 10 most prevalent themes in your Feed content.
How To Guide | Last Modified 9 April, 2024

Multichannel: Content Performance

Multichannel Content Performance reports provide a view of engagement on your content across multiple channels.
How To Guide | Last Modified 9 April, 2024

Multichannel: Overview

Multichannel Overview reports let you view the results and performance of all your communications across multiple channels.
How To Guide | Last Modified 9 April, 2024

Overview Reports

Overview Reports lets you view the results and performance of your Emails at a glance.
How To Guide | Last Modified 21 November, 2023

Platform Reports

See what type of platform - from device, email client, web browsers, mobile device and operating system - your readers use to view your email communications.
How To Guide | Last Modified 21 November, 2023

Poppulo Mobile FAQ

Take a look at some frequently asked questions on Poppulo Mobile, from monitoring and deleting comments to customization and best practice
How To Guide | Last Modified 9 August, 2023

Restrict Access to People Information in Reports

Prevent the users of your account from drilling down to employee information in the Reports area.
How To Guide | Last Modified 24 April, 2023

Run a Custom Report

Custom Reports allow you to examine particular audience segments or statistics that are important to your organisation. Use the instructions here to run your custom report.
How To Guide | Last Modified 21 November, 2023

Run a Metric Search

Metric Search lets you identify People based on reporting related data such as, opens, clicks and survey results.
How To Guide | Last Modified 22 November, 2023

Search for Non-Engaged People

Use a Metric Search to target Non-Engaged People.
How To Guide | Last Modified 22 November, 2023

Use Google to Track External Links

Surface Poppulo employee data through your existing Google Analytics account using the Track External Links feature.
How To Guide | Last Modified 24 April, 2023

View a Campaign Activity Report

Learn to view an activity report for your Campaigns.
How To Guide | Last Modified 2 December, 2022

What’s the Difference Between Opens and Clicks?

Opens and clicks are two of the most important metrics for measuring content popularity. We explain how Poppulo's system measures each metric, and the difference between the two.
Best Practice Guide | Last Modified 28 February, 2019

Why can't I see the 'Not Opened By' figure in my Reports Overview?

If the 'Not Opened By' figure doesn't appear in your account, use a metric search to target your People.
How To Guide | Last Modified 27 September, 2022

Why do my Content Popularity and Click Map figures not match? 

A common question when viewing Reports is answered in this article.
How To Guide | Last Modified 22 November, 2021

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