Best Practices

Accessing the Success Community

Find out how to access Poppulo 's Success Community from within your Poppulo account.
How To Guide | Last Modified 4 July, 2017

Choosing your Message

Making your content easy to scan, including strong calls to action and ensuring your content answers the ‘what’s in it for me?’ test can radically improve the way your audience engage with your messages.
Best Practice Guide | Last Modified 4 July, 2017

Consider your Language

Adopting simple language and a more conversational tone when communicating can have a big impact.
Best Practice Guide | Last Modified 4 July, 2017

Creating an Image Bank

Creating a bank of brand approved images for use in your internal communications can help ensure consistency across your organisation. We provide some tips on how to create a bank and where to source the images.
Best Practice Guide | Last Modified 4 July, 2017

Drive Consistency and Reduce Duplication with Content Library

Your Content Library provides the perfect place to store images, articles and files that can be shared and reused across sub-accounts linked to your Enterprise Account.
Best Practice Guide | Last Modified 4 July, 2017

Eight Questions that will Help you Shape Content

Re-writing content supplied from stakeholders across your business can take up a lot of time – especially if you have to go back to them for more information. Try posing these eight questions to stakeholders to ensure you get the right information first t
Best Practice Guide | Last Modified 4 July, 2017

Encourage More Comments

View our top tips for boosting the amount of comments you receive from employees under articles.
Best Practice Guide | Last Modified 4 July, 2017

Establishing a Consistent Tone of Voice

The tone you use when communicating to employees can have a major impact on how employees react. To ensure consistency, lay the right ground rules up front.
Best Practice Guide | Last Modified 4 July, 2017

Hosting video directly in your Poppulo Account

If you want to include a video in your communications that is neither hosted on YouTube, Vimeo or your organisation's website or intranet, then it is possible to upload small videos under 12MB in size directly into your Poppulo account.
Best Practice Guide | Last Modified 4 July, 2017

Including Video in your Communications

Video is one of the most effective and engaging ways to get your message across to employees. This article explains the various ways you can include video in your communications.
Best Practice Guide | Last Modified 4 July, 2017

Increasing Engagement with Images

With the rise of digital and social media, images are more crucial to effective communications than ever. We offer some tips on how to best use images within your internal communications.
Best Practice Guide | Last Modified 4 July, 2017

Manage Resources Responding to Comments

View top tips to help minimise resource when responding to comments in Poppulo.
Best Practice Guide | Last Modified 4 July, 2017

Managing an Editorial Schedule

With so many brilliant editorial calendar tools now available online, the days of planning out your newsletters through a complex spreadsheet are long gone.
Best Practice Guide | Last Modified 4 July, 2017

Sending CEO communications

Depending on how your email server is setup, you may experience problems with Out of Office messages when sending communications on behalf of your CEO or other senior managers.
Best Practice Guide | Last Modified 4 July, 2017

Share reports with Stakeholders

Many internal communicators don’t realise that there’s a lot of business value in the metrics available through Poppulo and other channels. Get tips on what to share, and who to share with.
Best Practice Guide | Last Modified 4 July, 2017

Three Factors that Drive Employee Engagement

Andrew Blacknell, Internal Change and Communication Consultant, explores how we can drive employee engagement through communications. Webinar recording also available.
Best Practice Guide | Last Modified 4 July, 2017

Tips for Managing your Media Library

If you have a lot of users sharing content via the Media Library, it can quickly become hard to track down content. Outlining a few housekeeping rules can save lots of time further down the line.
Best Practice Guide | Last Modified 4 July, 2017

Top Tips for Email Subject Lines

Choosing the right subject line can have a big impact on how employees engage with your message.
Best Practice Guide | Last Modified 4 July, 2017

Top Tips for using Poppulo's Social Features

Unlike traditional email, Poppulo's social features allow you to start conversations with every communication you send. View our best practice for making best use of these features.
Best Practice Guide | Last Modified 4 July, 2017

Useful IC websites, blogs and other resources

Want to brush up on your IC knowledge but don’t have time to surf the web? We’ve compiled a list of brilliant resources for you to bookmark.
Best Practice Guide | Last Modified 4 July, 2017

Using Local Communicators to Translate Cascade Content

Are you communicating with a global audience? Make sure your message isn’t lost in translation with the Enterprise Cascade Module.
Best Practice Guide | Last Modified 4 July, 2017

Video FAQs

This article contains some Frequently Asked Questions related to including video within your communications.
Best Practice Guide | Last Modified 4 July, 2017

What to Measure in your Email communications

Poppulo Reports provide you with a wealth of intelligence after you’ve sent your communication. Here are a few tips on what to look out for when measuring your Email performance.
Best Practice Guide | Last Modified 4 July, 2017

What to store in your Media Library

Images, Template Mastheads and materials around major communication programmes are all great examples of what you can store in your Media Library.
Best Practice Guide | Last Modified 4 July, 2017

When’s the Best Time to Send?

We looked at five months of anonymised data to see whether the day or the week or the time of the day impacts on Open and Click rates for IC customers.
Best Practice Guide | Last Modified 4 July, 2017

Writing for Online Newsletters

Make sure you’re using these simple but effective tips for writing for the web to ensure you get your message across.
Best Practice Guide | Last Modified 4 July, 2017