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Adding Content

Add a Custom Character

Find out how to include special characters while editing rich text areas in your emails.
How To Guide | Last Modified 2 November, 2020

Add a Survey to a Back-Page

Adding a survey to a back-page or Survey Page within your newsletter allows you to link directly to the survey from within a article (rather than it appearing on your cover page).
How To Guide | Last Modified 26 July, 2021

Add a Survey to the Cover Page of your Email

Adding a survey to the cover page of your newsletter greatly increases its visibility.
How To Guide | Last Modified 26 July, 2021

Add a Table

Use tables to display data or statistics, to create lists or to break up content within your articles.
How To Guide | Last Modified 4 November, 2020

Add Alt Text to an Image

Add Alternate Text to images within your communications.
How To Guide | Last Modified 27 May, 2020

Add Alt Text to an Image Gallery

Find out how to add Alt Text to each of the images displayed within your Image Gallery.
How To Guide | Last Modified 27 May, 2020

Add an Image

Capture the attention of your audience by including images throughout your communication. Add an image to your articles in the Content Editor using the instructions below.
How To Guide | Last Modified 29 October, 2020

Add an Image Gallery

Allow your audience to view multiple photos within an article without having to scroll down the page.
How To Guide | Last Modified 24 May, 2019

Add an Image using Placeholders

Capture the attention of your audience by including images throughout your communication. Use image placeholders to insert images into your articles.
How To Guide | Last Modified 6 April, 2020

Add an RSS feed to your Account

Poppulo allows you to import articles directly from an RSS Feed. These feeds allow you to pull articles into your newsletter directly from your own intranet or from an external site.
How To Guide | Last Modified 7 January, 2020

Add Associated Articles

Find out how to add associated articles to the bottom of your current article, making it quick and easy for your reader to find related content.
How To Guide | Last Modified 28 July, 2021

Add Questions to your Survey

There are many options to choose from when you add questions to your Survey; add one answer, multiple choice, grids and even open answer questions to your surveys.
How To Guide | Last Modified 19 November, 2020

Align your Text

Text alignment allows you to control whether your copy is aligned to the left, right, centre or is fully justified.
How To Guide | Last Modified 2 November, 2020

Allow Comment Likes for your Folder

Use these instructions to allow readers to like the comments left on your content.
How To Guide | Last Modified 10 July, 2019

Allow Threaded Comments for your Folder

Use these instructions to allow readers to reply directly to comments left on your content.
How To Guide | Last Modified 10 July, 2019

Allow your Employees to Share Articles on Social Media

This feature enables your readers to promote your newsletter content through social sharing sites by clicking a share link for Social Media at the end of Articles and sharing.
How To Guide | Last Modified 28 February, 2019

Approve your Article

Articles in Draft will not appear in preview mode or in a live send, learn how to approve your articles.
How To Guide | Last Modified 4 October, 2018

Boldface, Italic or Underline your Text

Emphasising your copy through font style - bold, italics or underlining - helps your audience to quickly identify important points when scanning a message. Learn for format your text through this article.
How To Guide | Last Modified 3 November, 2020

Change my Comment Settings while Editing an Email

Learn how to make changes to the comment settings while editing your email.
How To Guide | Last Modified 7 January, 2020

Change the Order of your Sections

Categorising your articles into different sections within your email communication is a great way to increase relevance for your readers. You can decide the order your sections appear to give you complete control over your content and how it appears to yo
How To Guide | Last Modified 7 January, 2020

Change the Section Associated with an Article

A helpful feature to easily change the section that your article is associated with.
How To Guide | Last Modified 28 July, 2021

Choose who can View & Submit Comments for your Folder

Use the instruction here to decide who can see and add comments to emails in your Folder.
How To Guide | Last Modified 10 July, 2019

Comment Settings

When enabling social features you can also access additional comment settings.
How To Guide | Last Modified 7 January, 2020

Comment Settings for your Folder

Use the Comment settings to decide who can view and submit comments as well as adding threaded comments, comment approval and comment likes.
How To Guide | Last Modified 10 July, 2019

Copy, Paste and Cut Content

Simple instructions on how to copy, cut and paste content in your articles and flyers. You can also power paste from Microsoft Word.
How To Guide | Last Modified 2 November, 2020

Create a Hyperlink

Create hyperlinks to help your readers navigate between different documents, web pages or sections on the same page. Use this article to create Hyperlinks for your text or images.
How To Guide | Last Modified 29 July, 2021

Create a New Section

Sections are what decide where in a Newsletter, your articles appear, use this article to create a section.
How To Guide | Last Modified 7 January, 2020

Create a Survey

Find out how to add surveys and polls to your communication.
How To Guide | Last Modified 5 November, 2020

Create an Anchor

Anchors are a great way to allow your reader to jump to a particular section of your content within a large article.
How To Guide | Last Modified 29 October, 2020

Create an Article

Use these instructions to create and add new articles to your newsletter.
How To Guide | Last Modified 6 August, 2018

Create Lists in Articles

Using numbered or bullet point lists is a great way to break up your text content, making it easier for your audience to quickly scan through your message.
How To Guide | Last Modified 3 November, 2020

Crop an Image

Crop images used in your communications with the Image Editor.
How To Guide | Last Modified 27 May, 2020

Delete an Article

Use these instructions to delete/remove articles from your newsletter.
How To Guide | Last Modified 7 January, 2020

Edit a Survey

Learn how to edit a survey.
How To Guide | Last Modified 5 November, 2020

Edit an Article

You can make changes to an article that has been added to your newsletter at any point using the Edit function.
How To Guide | Last Modified 30 October, 2020

Edit an Article's Different Language Versions in a Newsletter

Create or Edit Articles in the different Languages in your multilingual Newsletter.
How To Guide | Last Modified 30 October, 2020

Edit and Style a Table

Learn how to edit and style your tables; from border and alignment changes, to colour and individual cell properties.
How To Guide | Last Modified 18 February, 2021

Edit or Remove a Hyperlink

This article will show you how to edit or remove a previously created hyperlink from your content.
How To Guide | Last Modified 29 October, 2020

Embed a Video

A great way to increase video engagement when embedding videos hosted online.
How To Guide | Last Modified 29 October, 2020

Embed a Video from Youtube or Vimeo

Embedding videos from Youtube or Vimeo into your articles is a great way to boost engagement and add interest.
How To Guide | Last Modified 15 March, 2021

Embedded Video Display Options

If you want to include a video within a Flyer or within the summary section of a newsletter article, there are two workarounds available that ensure your audience have a great experience.
How To Guide | Last Modified 3 August, 2018

Enable Comments for your Folder

You can turn Comments on or off for your Folders, giving you greater control over your social settings.
How To Guide | Last Modified 10 July, 2019

Font size, Family and Colours

Control how the text within your emails appears with font size, family and colour.
How To Guide | Last Modified 4 November, 2020

Formatting Does Not Appear

Learn what to do when formatting does not appear after pasting from Word or other applications.
How To Guide | Last Modified 2 November, 2020

General Options for a Survey

Read on to find out more about the display options available when creating and using and editing Surveys.
How To Guide | Last Modified 26 July, 2021

How to Take a Screenshot

Learn to take a screenshot on Mac or Windows.
How To Guide | Last Modified 5 May, 2017

How to Turn on Social Features

Learn to enable social features in Flyers or Newsletters and also how to access additional comment settings.
How To Guide | Last Modified 6 August, 2018

Hyperlink to an Anchor

Use this article to create a Hyperlink to an anchor in the same article, or to a different article within your Newsletter.
How To Guide | Last Modified 29 July, 2021

Hyperlink to an Article in a previous Newsletter

Use this article to create a Hyperlink to an article in a previous email or Newsletter.
How To Guide | Last Modified 29 July, 2021

Hyperlink to an Email Address

Use this article to create a Hyperlink to an email address.
How To Guide | Last Modified 29 July, 2021

Hyperlink to an External Website

Use this article to include a hyperlink to an external website in your communications.
How To Guide | Last Modified 29 July, 2021

Hyperlink to an Internal Page or Article

Hyperlinks (also known simply as links) are a great way to help your readers to navigate between different documents, web pages or sections on the same page. Use this article to create a Hyperlink to a page or article within your Newsletter.
How To Guide | Last Modified 26 July, 2021

Import Articles from an RSS Feed into your Newsletter

Find out how to import articles from an RSS Feed into your Newsletter.
How To Guide | Last Modified 7 January, 2020

Import Articles from another Folder

Save time by copying an article from another Folder, into your latest issue.
How To Guide | Last Modified 7 January, 2020

Import Articles from Previous Emails or the Media Library

Save time by copying an article from a previous email, or the Media Library, into your latest issue.
How To Guide | Last Modified 7 January, 2020

Link an Article to a URL

Use your cover page to direct readers to articles on your intranet or any other website using the 'Link to URL' feature.
How To Guide | Last Modified 21 May, 2019

Moderate and Approve Comments

Use the instructions to moderate and approve comments left on your emails.
How To Guide | Last Modified 27 February, 2019

Open the HTML Source Editor

The Source Code Editor allows you to view and edit the HTML in the Content Editor. Learn how to access the Source Code Editor in this article.
How To Guide | Last Modified 3 November, 2020

Remove Formatting from your Text

Learn how to remove formatting from your text.
How To Guide | Last Modified 2 November, 2020

Rename your Sections

You can rename the sections that appear in your newsletter to make them more relevant to your users.
How To Guide | Last Modified 28 January, 2020

Reorder Articles

If you have multiple articles in a newsletter, you can reorder them easily to ensure important content is placed at the top.
How To Guide | Last Modified 6 August, 2018

Resize an Image

Learn how to manually resize images within your communications.
How To Guide | Last Modified 13 May, 2020

Rotate or Flip an Image

Rotate and flip images within your communications using the Image Editor.
How To Guide | Last Modified 27 May, 2020

Spell Check your Text

Use the Spellcheck feature when adding text to your emails to ensure that your spelling is always correct.
How To Guide | Last Modified 30 October, 2020

Supported File Types

Poppulo supports a wide range of file types and are listed in the table below.
How To Guide | Last Modified 21 February, 2019

Toggle the Content Editor to Full Screen

Learn to toggle your Content Editor to full screen view.
How To Guide | Last Modified 30 October, 2020

Turn on Comment Approval for your Folder

Use these instructions to turn on comment approval for your Folder.
How To Guide | Last Modified 10 July, 2019

Turn On Likes for your Folder

You can turn Likes on or off for your Folders, giving you greater control over your social settings.
How To Guide | Last Modified 10 July, 2019

Turn On Social & Comments in a Newsletter

Social Features allow your People to Comment and Like your communications. Learn to enable these features in a Newsletter.
How To Guide | Last Modified 13 May, 2019

Turn On Social Features in a Flyer

Social Features allow your People to Comment and Like your communications. Learn to enable these features in a Flyers.
How To Guide | Last Modified 8 January, 2020

Undo and Redo in the Content Editor

Find out how to undo or redo when adding text in the Content Editor.
How To Guide | Last Modified 30 October, 2020

Undo Changes to an Image

Undo changes to your images using the Image Editor using the Reset button or Removing individual Markup elements.
How To Guide | Last Modified 6 April, 2020

Update the Read More Link Text

This feature allows you to customise the 'Read More' link that displays on your newsletter cover page and directs readers to the full article.
How To Guide | Last Modified 22 May, 2019

Upload a File and Link to It

Uploading files directly to Poppulo is a great way to share key documents, or files and ensure accessibility to all of your readers.
How To Guide | Last Modified 30 October, 2020

Upload and Embed a Video File in your Email

Poppulo offers several great ways to Embed Video content in your email communications. This article helps you upload a video file from your computer and embed it in your email.
How To Guide | Last Modified 29 October, 2020

Using the Content Editor

Learn how to use the Content Editor Toolbar to format your text, add images, embed video, open the HTML source editor and more.
How To Guide | Last Modified 4 November, 2020

Using the Image Editor

Poppulo Email's in-built Image Editor allows you to easily resize, crop, rotate or add alt text to images within your communications.
How To Guide | Last Modified 25 May, 2020

View your Survey Results

After running a survey, you can quickly and easily view the survey results in the reports area of your account.
How To Guide | Last Modified 13 May, 2021

What are Editable Content Areas?

Editable Content Areas are the sections of your email template where you can add content. Use the instructions in the article to understand the different editable content areas and how to edit them.
How To Guide | Last Modified 7 April, 2020

Why does my Embedded Video not play in Outlook?

Videos embedded in your emails may not play in the inbox of your recipients.
How To Guide | Last Modified 17 July, 2017

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