Add a Custom Character
Find out how to include special characters while editing rich text areas in your emails.
How To Guide
| Last Modified 10 November, 2022
Adding Content
Add a Survey to a Back-Page
Adding a survey to a back-page or Survey Page within your newsletter allows you to link directly to the survey from within a article (rather than it appearing on your cover page).
How To Guide
| Last Modified 1 December, 2022
Add a Survey to the Cover Page of your Email
Adding a survey to the cover page of your newsletter greatly increases its visibility.
How To Guide
| Last Modified 10 November, 2022
Add a Table
Use tables to display data or statistics, to create lists or to break up content within your articles.
How To Guide
| Last Modified 22 November, 2022
Add Alt Text to an Image
Add Alternate Text to images within your communications.
How To Guide
| Last Modified 27 May, 2020
Add Alt Text to an Image Gallery
Find out how to add Alt Text to each of the images displayed within your Image Gallery.
How To Guide
| Last Modified 8 December, 2022
Add an Image
Capture the attention of your audience by including images throughout your communication. Add an image to your articles in the Content Editor using the instructions below.
How To Guide
| Last Modified 22 November, 2022
Add an Image Gallery
Allow your audience to view multiple photos within an article without having to scroll down the page.
How To Guide
| Last Modified 24 May, 2019
Add an Image using Placeholders
Capture the attention of your audience by including images throughout your communication. Use image placeholders to insert images into your articles.
How To Guide
| Last Modified 18 November, 2022
Add an RSS feed to your Account
Poppulo allows you to import articles directly from an RSS Feed. These feeds allow you to pull articles into your newsletter directly from your own intranet or from an external site.
How To Guide
| Last Modified 2 December, 2022
Add Associated Articles
Find out how to add associated articles to the bottom of your current article, making it quick and easy for your reader to find related content.
How To Guide
| Last Modified 28 July, 2021
Add Questions to your Survey
There are many options to choose from when you add questions to your Survey; add one answer, multiple choice, grids and even open answer questions to your surveys.
How To Guide
| Last Modified 19 November, 2020
Align your Text
Text alignment allows you to control whether your copy is aligned to the left, right, centre or is fully justified.
How To Guide
| Last Modified 2 November, 2020
Allow Comment Likes for your Folder
Use these instructions to allow readers to like the comments left on your content.
How To Guide
| Last Modified 6 December, 2022
Allow Threaded Comments for your Folder
Use these instructions to allow readers to reply directly to comments left on your content.
How To Guide
| Last Modified 6 December, 2022
Allow your Employees to Share Articles on Social Media
This feature enables your readers to promote your newsletter content through social sharing sites by clicking a share link for Social Media at the end of Articles and sharing.
How To Guide
| Last Modified 7 December, 2022
Approve your Article
Articles in Draft will not appear in Preview mode or in a live send. Learn how to approve your Articles.
How To Guide
| Last Modified 5 May, 2022
Boldface, Italic or Underline your Text
Emphasising your copy through font style - bold, italics or underlining - helps your audience to quickly identify important points when scanning a message. Learn for format your text through this article.
How To Guide
| Last Modified 10 November, 2022
Change my Comment Settings while Editing an Email
Learn how to make changes to the comment settings while editing your email.
How To Guide
| Last Modified 7 December, 2022
Change the Order of your Sections
Categorising your articles into different sections within your email communication is a great way to increase relevance for your readers. You can decide the order your sections appear to give you complete control over your content and how it appears to yo
How To Guide
| Last Modified 1 December, 2022
Change the Section Associated with an Article
A helpful feature to easily change the section that your article is associated with.
How To Guide
| Last Modified 28 July, 2021
Choose who can View & Submit Comments for your Folder
Use the instruction here to decide who can see and add comments to emails in your Folder.
How To Guide
| Last Modified 7 December, 2022
Comment Settings
When enabling social features you can also access additional comment settings.
How To Guide
| Last Modified 7 December, 2022
Comment Settings for your Folder
Use the Comment settings to decide who can view and submit comments as well as adding threaded comments, comment approval and comment likes.
How To Guide
| Last Modified 10 July, 2019
Copy, Paste and Cut Content
Simple instructions on how to copy, cut and paste content in your articles and flyers. You can also power paste from Microsoft Word.
How To Guide
| Last Modified 2 November, 2020
Create a Hyperlink
Create hyperlinks to help your readers navigate between different documents, web pages or sections on the same page. Use this article to create Hyperlinks for your text or images.
How To Guide
| Last Modified 18 November, 2022
Create a New Section
Sections are what decide where in a Newsletter, your articles appear, use this article to create a section.
How To Guide
| Last Modified 1 December, 2022
Create a Survey
Find out how to add surveys and polls to your communication.
How To Guide
| Last Modified 1 December, 2022
Create an Anchor
Anchors are a great way to allow your reader to jump to a particular section of your content within a large article.
How To Guide
| Last Modified 29 October, 2020
Create an Article
Use these instructions to create and add new articles to your newsletter.
How To Guide
| Last Modified 29 April, 2022
Create Lists in Articles
Using numbered or bullet point lists is a great way to break up your text content, making it easier for your audience to quickly scan through your message.
How To Guide
| Last Modified 3 November, 2020
Crop an Image
Crop images used in your communications with the Image Editor.
How To Guide
| Last Modified 27 May, 2020
Delete an Article
Use these instructions to delete/remove articles from your email newsletter.
How To Guide
| Last Modified 29 April, 2022
Edit an Article
You can make changes to an article that has been added to your newsletter at any point using the Edit function.
How To Guide
| Last Modified 29 April, 2022
Edit an Article's Different Language Versions in a Newsletter
Create or Edit Articles in the different Languages in your multilingual Email.
How To Guide
| Last Modified 5 December, 2022
Edit and Style a Table
Learn how to edit and style your tables; from border and alignment changes, to colour and individual cell properties.
How To Guide
| Last Modified 28 November, 2022
Edit or Remove a Hyperlink
This article will show you how to edit or remove a previously created hyperlink from your content.
How To Guide
| Last Modified 18 November, 2022
Embed a Video
A great way to increase video engagement when embedding videos hosted online.
How To Guide
| Last Modified 24 November, 2022
Embed a Video from Youtube or Vimeo
Embedding videos from Youtube or Vimeo into your articles is a great way to boost engagement and add interest.
How To Guide
| Last Modified 15 March, 2021
Embedded Video Display Options
If you want to include a video within a Flyer or within the summary section of a newsletter article, there are two workarounds available that ensure your audience have a great experience.
How To Guide
| Last Modified 30 November, 2022
Enable Comments for your Folder
You can turn Comments on or off for your Folders, giving you greater control over your social settings.
How To Guide
| Last Modified 1 December, 2022
Font size, Family and Colours
Control how the text within your emails appears with font size, family and colour.
How To Guide
| Last Modified 10 November, 2022
Formatting Does Not Appear
Learn what to do when formatting does not appear after pasting from Word or other applications.
How To Guide
| Last Modified 2 November, 2020
General Options for a Survey
Read on to find out more about the display options available when creating and using and editing Surveys.
How To Guide
| Last Modified 26 July, 2021
How to Take a Screenshot
Learn to take a screenshot on Mac or Windows.
How To Guide
| Last Modified 5 May, 2017
How to Turn on Social Features
Learn to enable social features in Flyers or Newsletters and also how to access additional comment settings.
How To Guide
| Last Modified 6 August, 2018
Hyperlink to an Anchor
Use this article to create a Hyperlink to an anchor in the same article, or to a different article within your Newsletter.
How To Guide
| Last Modified 18 November, 2022
Hyperlink to an Article in a previous Newsletter
Use this article to create a Hyperlink to an article in a previous email or Newsletter.
How To Guide
| Last Modified 18 November, 2022
Hyperlink to an Email Address
Use this article to create a Hyperlink to an email address.
How To Guide
| Last Modified 18 November, 2022
Hyperlink to an External Website
Use this article to include a hyperlink to an external website in your communications.
How To Guide
| Last Modified 18 November, 2022
Hyperlink to an Internal Page or Article
Hyperlinks (also known simply as links) are a great way to help your readers to navigate between different documents, web pages or sections on the same page. Use this article to create a Hyperlink to a page or article within your Newsletter.
How To Guide
| Last Modified 18 November, 2022
Import Articles from an RSS Feed into your Newsletter
Learn how to import articles from an RSS Feed into your Email Newsletter.
How To Guide
| Last Modified 6 May, 2022
Import Articles from another Folder
Save time by copying an article from another Folder, into your latest issue.
How To Guide
| Last Modified 1 December, 2022
Import Articles from Previous Emails or the Media Library
Save time by copying an Article from a previous email, or the Media Library, into your latest issue.
How To Guide
| Last Modified 30 November, 2022
Link an Article to a URL
Use your Cover Page to direct readers to pages on your intranet or any other website using the Link to URL feature.
How To Guide
| Last Modified 22 November, 2022
Moderate and Approve Comments
Use the instructions to moderate and approve comments left on your emails.
How To Guide
| Last Modified 1 December, 2022
Open the HTML Source Editor
The Source Code Editor allows you to view and edit the HTML in the Content Editor. Learn how to access the Source Code Editor in this article.
How To Guide
| Last Modified 28 November, 2022
Remove Formatting from your Text
Learn how to remove formatting from your text.
How To Guide
| Last Modified 10 November, 2022
Rename your Sections
You can rename the sections that appear in your newsletter to make them more relevant to your users.
How To Guide
| Last Modified 2 December, 2022
Reorder Articles
If you have multiple Articles in an Email, you can reorder them easily to ensure important content is placed at the top.
How To Guide
| Last Modified 5 May, 2022
Resize an Image
Learn how to manually resize images within your communications.
How To Guide
| Last Modified 13 May, 2020
Rotate or Flip an Image
Rotate and flip images within your communications using the Image Editor.
How To Guide
| Last Modified 27 May, 2020
Spell Check your Text
Use the Spellcheck feature when adding text to your emails to ensure that your spelling is always correct.
How To Guide
| Last Modified 7 December, 2022
Supported File Types
The Poppulo Harmony platform supports a wide range of file types and are listed in the table below.
How To Guide
| Last Modified 10 November, 2022
Toggle the Content Editor to Full Screen
Learn to toggle your Content Editor to full screen view.
How To Guide
| Last Modified 30 October, 2020
Turn on Comment Approval for your Folder
Use these instructions to turn on comment approval for your Folder.
How To Guide
| Last Modified 7 December, 2022
Turn On Likes for your Folder
You can turn Likes on or off for your Folders, giving you greater control over your social settings.
How To Guide
| Last Modified 5 December, 2022
Turn On Social & Comments in a Newsletter
Social Features allow your People to Comment and Like your communications. Learn to enable these features in a Newsletter.
How To Guide
| Last Modified 1 December, 2022
Turn On Social Features in a Flyer
Social Features allow your People to Comment and Like your communications. Learn to enable these features in a Flyers.
How To Guide
| Last Modified 7 December, 2022
Undo and Redo in the Content Editor
Find out how to undo or redo when adding text in the Content Editor.
How To Guide
| Last Modified 30 October, 2020
Undo Changes to an Image
Undo changes to your images using the Image Editor using the Reset button or Removing individual Markup elements.
How To Guide
| Last Modified 6 April, 2020
Update the Read More Link Text
This feature allows you to customise the Read More link that displays on your Email Cover Page and directs readers to the full article.
How To Guide
| Last Modified 29 November, 2022
Upload a File and Link to It
Uploading files directly to Poppulo Harmony is a great way to share key documents, or files and ensure accessibility to all of your readers.
How To Guide
| Last Modified 10 November, 2022
Upload and Embed a Video File in your Email
The Poppulo Harmony Platform offers several great ways to Embed Video content in your email communications. This article helps you upload a video file from your computer and embed it in your email.
How To Guide
| Last Modified 10 November, 2022
Using the Content Editor
Learn how to use the Content Editor Toolbar to format your text, add images, embed video, open the HTML source editor and more.
How To Guide
| Last Modified 29 November, 2022
Using the Image Editor
Poppulo Harmony Email's in-built Image Editor allows you to easily resize, crop, rotate or add alt text to images within your communications.
How To Guide
| Last Modified 10 November, 2022
View your Survey Results
After running a survey, you can quickly and easily view the survey results in the reports area of your account.
How To Guide
| Last Modified 1 December, 2022
What are Editable Content Areas?
Editable Content Areas are the sections of your email template where you can add content. Use the instructions in the article to understand the different editable content areas and how to edit them.
How To Guide
| Last Modified 1 December, 2022
Why does my Embedded Video not play in Outlook?
Videos embedded in your emails may not play in the inbox of your recipients.
How To Guide
| Last Modified 10 November, 2022
All Topics
Contact Support
Don't see what you're looking for?
Contact our support team who will be happy to answer your query.