Article

Turn On Social & Comments in a Newsletter

« Go Back

Information

 
Full Story

Social Features allow your employees to Comment on and Like/Star your communications; this means that the Social functions will appear, for your readers, at the end of your Articles. This is a great way to gather informal feedback and encourage engagement. Comments appear below the content in the live email; admins can view the engagement in the Comms area under 'comments'.

You can turn on(or off) Social & Comments on an Article by Article basis in your Newsletters using the instructions below. 

Note: You can also Enable Comments or Turn On Likes for an entire Folder and access Additional Comment Settings.

To Enable Social & Comments in a Newsletter:

  1. Edit the Article you'd like to enable Social Features for.
     

  2. In the Edit Article screen, next to the Author field, you can turn on and off Social Features for the article using the Social & Comments checkbox, click 'Save' when done.
    User-added image
 
  1. If this box is checked, then employees will be able to comment and rate your article. If the box is un-checked, comments and ratings will not be available. 
    • Social Features checked:
      User-added image
     
    • Social Features unchecked:
      User-added image

Was this article helpful?

   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255

 

Contact Support

Don't see what you're looking for?
Contact our support team who will be happy to answer your query.

Contact Us