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  <title>Poppulo Knowledge Base</title>  
  <link>https://knowledgebase.poppulo.com/?q=report&#38;l=en_US</link>
  <lastBuildDate>Wed Jul 01 23:37:37 GMT 2026</lastBuildDate>
  <pubDate>Wed Jul 01 23:37:37 GMT 2026</pubDate>
      <item>
       <title>About Emails in Multiple Languages</title>
       <description>Multilingual emails in Poppulo support different translation methods and ensure each recipient can access content in the appropriate language.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/How-to-Translate-your-Emails</link>
       <guid>How-to-Translate-your-Emails</guid>
       <pubDate>Mon Jun 29 23:00:59 GMT 2026</pubDate>
      </item>
      <item>
       <title>Enterprise Settings: Roles</title>
       <description>View a list of the user roles you can assign when creating an Enterprise User.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Enterprise-Settings-Roles</link>
       <guid>Enterprise-Settings-Roles</guid>
       <pubDate>Wed Jun 24 11:45:08 GMT 2026</pubDate>
      </item>
      <item>
       <title>Enterprise People: Upload to a Tag</title>
       <description>Upload to a tag for those ad-hoc sends, when opted in to Enterprise People.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Upload-to-a-Tag</link>
       <guid>Upload-to-a-Tag</guid>
       <pubDate>Wed Jun 24 10:11:42 GMT 2026</pubDate>
      </item>
      <item>
       <title>Poppulo AI: Analyze Agent</title>
       <description>The Analyze Agent allows you to query Poppulo communications data, using natural-language. Use it to get insights on opens, clicks, benchmarks, and channel performance—without running complex reports.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Analyze-Agent</link>
       <guid>Analyze-Agent</guid>
       <pubDate>Wed Jun 03 09:59:36 GMT 2026</pubDate>
      </item>
      <item>
       <title>Getting Started with Poppulo</title>
       <description>New to Poppulo? This guide will help you get up and running quickly so you can confidently create and send your first communication.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Getting-Started-with-Poppulo</link>
       <guid>Getting-Started-with-Poppulo</guid>
       <pubDate>Tue Jun 02 10:28:45 GMT 2026</pubDate>
      </item>
      <item>
       <title>Create and Send a Simple Event</title>
       <description>Learn about Simple Events and how to Create, Send, Edit and Cancel a Simple Event Calendar Invitation</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Create-and-Send-a-Simple-Event</link>
       <guid>Create-and-Send-a-Simple-Event</guid>
       <pubDate>Thu May 21 05:37:42 GMT 2026</pubDate>
      </item>
      <item>
       <title>Personalise the Sender Details</title>
       <description>Find out how to personalise the sender details to customise the From Name, Email Address and Reply-To Address are individually targeted at your People.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Personalise-the-Sender-Details</link>
       <guid>Personalise-the-Sender-Details</guid>
       <pubDate>Thu May 21 05:30:04 GMT 2026</pubDate>
      </item>
      <item>
       <title>Advanced Email Reports: Performance</title>
       <description>Email Reports: The Email Performance report lets you view the results and performance of all your Emails across your Enterprise and individual Accounts</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Email-Reports-Performance</link>
       <guid>Email-Reports-Performance</guid>
       <pubDate>Tue May 19 14:39:56 GMT 2026</pubDate>
      </item>
      <item>
       <title>Advanced Analytics</title>
       <description>Advanced Analytics gives you deeper visibility into how your email communications perform across your organization. These reports go beyond standard metrics to help you understand engagement trends, optimize campaigns, and make more data-driven decisions.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Advanced-Analytics</link>
       <guid>Advanced-Analytics</guid>
       <pubDate>Tue May 19 08:49:00 GMT 2026</pubDate>
      </item>
      <item>
       <title>SCIM FAQs</title>
       <description>This section lists the FAQs of SCIM</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/SCIM-FAQs</link>
       <guid>SCIM-FAQs</guid>
       <pubDate>Mon May 18 11:14:22 GMT 2026</pubDate>
      </item>
      <item>
       <title>Advanced Reports: Access Control</title>
       <description></description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Advanced-Reports-Access-Control</link>
       <guid>Advanced-Reports-Access-Control</guid>
       <pubDate>Wed May 13 23:37:03 GMT 2026</pubDate>
      </item>
      <item>
       <title>Reports: Click Map</title>
       <description>Click Maps let you view and export a visual map of employee click activity, allowing you to see what content is most popular with your readers.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Reports-Click-Map</link>
       <guid>Reports-Click-Map</guid>
       <pubDate>Wed May 13 23:35:05 GMT 2026</pubDate>
      </item>
      <item>
       <title>Reports: Run a Custom Report</title>
       <description>Custom Reports allow you to examine particular audience segments or statistics that are important to your organisation. Use the instructions here to run your custom report.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Run-a-Custom-Report</link>
       <guid>Run-a-Custom-Report</guid>
       <pubDate>Wed May 13 23:33:10 GMT 2026</pubDate>
      </item>
      <item>
       <title>A Quick Guide to Sending your First Event</title>
       <description></description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/A-Quick-Guide-to-Sending-your-First-Event</link>
       <guid>A-Quick-Guide-to-Sending-your-First-Event</guid>
       <pubDate>Fri Apr 17 01:00:10 GMT 2026</pubDate>
      </item>
      <item>
       <title>Troubleshooting: Why do my Content Popularity and Click Map figures not match? </title>
       <description>A common question when viewing Reports is answered in this article.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Why-do-my-Content-Popularity-and-Click-Map-figures-not-match</link>
       <guid>Why-do-my-Content-Popularity-and-Click-Map-figures-not-match</guid>
       <pubDate>Thu Apr 16 23:54:49 GMT 2026</pubDate>
      </item>
      <item>
       <title>Troubleshooting: Why is my Open Rate over 100%?</title>
       <description>If your open rate is more than 100%, your mail server may be marking delivered emails as bounced.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Why-is-my-Open-Rate-over-100</link>
       <guid>Why-is-my-Open-Rate-over-100</guid>
       <pubDate>Thu Apr 16 23:54:22 GMT 2026</pubDate>
      </item>
      <item>
       <title>Create an Article</title>
       <description>Use these instructions to create and add new articles to your newsletter.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Create-an-Article</link>
       <guid>Create-an-Article</guid>
       <pubDate>Thu Apr 16 12:02:05 GMT 2026</pubDate>
      </item>
      <item>
       <title>Link an Article to a URL</title>
       <description>Use your Cover Page to direct readers to pages on your intranet or any other website using the Link to URL feature.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Link-an-Article-to-a-URL</link>
       <guid>Link-an-Article-to-a-URL</guid>
       <pubDate>Thu Apr 16 10:34:50 GMT 2026</pubDate>
      </item>
      <item>
       <title>How to Restore a Deleted Tag</title>
       <description>If you accidentally delete a Tag, you cannot restore it. However, you can recreate the tag if you know what People were included in the tag.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/I-Accidentally-Deleted-a-Tag</link>
       <guid>I-Accidentally-Deleted-a-Tag</guid>
       <pubDate>Wed Apr 01 00:28:02 GMT 2026</pubDate>
      </item>
      <item>
       <title>Advanced Email Reports: Overview</title>
       <description>The Email Account Overview reports on a number of different aspects of the activity and performance of Email communications in your Account.  </description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Email-Reports-Email-Account-Overview</link>
       <guid>Email-Reports-Email-Account-Overview</guid>
       <pubDate>Mon Mar 30 11:55:06 GMT 2026</pubDate>
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