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  <title>Poppulo Knowledge Base</title>  
  <link>https://knowledgebase.poppulo.com/?q=default+sender+details&#38;l=en_US</link>
  <lastBuildDate>Tue Apr 21 07:03:44 GMT 2026</lastBuildDate>
  <pubDate>Tue Apr 21 07:03:44 GMT 2026</pubDate>
      <item>
       <title>A Quick Guide to Sending your First Event</title>
       <description></description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/A-Quick-Guide-to-Sending-your-First-Event</link>
       <guid>A-Quick-Guide-to-Sending-your-First-Event</guid>
       <pubDate>Fri Apr 17 01:00:10 GMT 2026</pubDate>
      </item>
      <item>
       <title>Approve and Send your Email</title>
       <description>Learn how to Approve and Send your Email.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Approve-and-Send-your-Email</link>
       <guid>Approve-and-Send-your-Email</guid>
       <pubDate>Thu Apr 16 17:32:34 GMT 2026</pubDate>
      </item>
      <item>
       <title>Update the Read More Link Text</title>
       <description>This feature allows you to customise the Read More link that displays on your Email Cover Page and directs readers to the full article.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Update-the-Read-More-Link-Text</link>
       <guid>Update-the-Read-More-Link-Text</guid>
       <pubDate>Thu Apr 16 11:42:38 GMT 2026</pubDate>
      </item>
      <item>
       <title>Previewing your Email</title>
       <description>Use the Preview tab to view how your communication will appear in general or to a specific employee.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Previewing-your-email</link>
       <guid>Previewing-your-email</guid>
       <pubDate>Thu Apr 16 11:33:54 GMT 2026</pubDate>
      </item>
      <item>
       <title>Troubleshooting: Formatting Issues in Email</title>
       <description>Use this guide to resolve common formatting issues when creating an email.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Troubleshooting-Formatting-Issues-in-Email</link>
       <guid>Troubleshooting-Formatting-Issues-in-Email</guid>
       <pubDate>Thu Apr 16 10:25:39 GMT 2026</pubDate>
      </item>
      <item>
       <title>Editing the Email Theme</title>
       <description>The edit theme option allows you to make changes to the default style settings of your email template.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Editing-the-Template-Theme</link>
       <guid>Editing-the-Template-Theme</guid>
       <pubDate>Thu Apr 16 10:14:00 GMT 2026</pubDate>
      </item>
      <item>
       <title>Edit an Article&#39;s Different Language Versions in a Newsletter</title>
       <description>Create or Edit Articles in the different Languages in your multilingual Email.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Edit-an-Article-s-Different-Language-Versions-in-a-Newsletter</link>
       <guid>Edit-an-Article-s-Different-Language-Versions-in-a-Newsletter</guid>
       <pubDate>Thu Apr 16 10:06:36 GMT 2026</pubDate>
      </item>
      <item>
       <title>Edit and Style a Table</title>
       <description>Learn how to edit and style your tables; from border and alignment changes, to colour and individual cell properties.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Edit-and-Style-a-Table</link>
       <guid>Edit-and-Style-a-Table</guid>
       <pubDate>Thu Apr 16 10:02:38 GMT 2026</pubDate>
      </item>
      <item>
       <title>How to Restore a Deleted Tag</title>
       <description>If you accidentally delete a Tag, you cannot restore it. However, you can recreate the tag if you know what People were included in the tag.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/I-Accidentally-Deleted-a-Tag</link>
       <guid>I-Accidentally-Deleted-a-Tag</guid>
       <pubDate>Wed Apr 01 00:28:02 GMT 2026</pubDate>
      </item>
      <item>
       <title>Advanced Email Reports: Overview</title>
       <description>The Email Account Overview reports on a number of different aspects of the activity and performance of Email communications in your Account.  </description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Email-Reports-Email-Account-Overview</link>
       <guid>Email-Reports-Email-Account-Overview</guid>
       <pubDate>Mon Mar 30 11:55:06 GMT 2026</pubDate>
      </item>
      <item>
       <title>Send an Email in your Reader&#39;s Preferred Language</title>
       <description>Send your Email based on your employee&#39;s preferred language.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Send-your-Newsletter-based-on-your-Reader-s-Preferred-Language</link>
       <guid>Send-your-Newsletter-based-on-your-Reader-s-Preferred-Language</guid>
       <pubDate>Wed Mar 25 03:53:38 GMT 2026</pubDate>
      </item>
      <item>
       <title>Find the Web Version Link</title>
       <description>Find out how to share the Web Version of your newsletters on your intranet and even save time by sharing the most recent email in a Folder.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Find-published-link</link>
       <guid>Find-published-link</guid>
       <pubDate>Tue Mar 24 15:57:17 GMT 2026</pubDate>
      </item>
      <item>
       <title>Why can&#39;t I see the &#39;Not Opened By&#39; figure in my Reports Overview?</title>
       <description>If the &#39;Not Opened By&#39; figure doesn&#39;t appear in your account, use a metric search to target your People.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Why-can-t-I-see-the-Not-Opened-By-figure-in-my-Reports-Overview</link>
       <guid>Why-can-t-I-see-the-Not-Opened-By-figure-in-my-Reports-Overview</guid>
       <pubDate>Tue Mar 24 15:54:29 GMT 2026</pubDate>
      </item>
      <item>
       <title>Allowlisting</title>
       <description>Allowlisting ensures reliable delivery of your communications</description>
       <link>https://knowledgebase.poppulo.com/articles/Best_Practice_Guide/Allowlisting</link>
       <guid>Allowlisting</guid>
       <pubDate>Tue Mar 24 15:53:01 GMT 2026</pubDate>
      </item>
      <item>
       <title>Automatic Image Downloading</title>
       <description>Automatic image downloading allows us to track internal email opens more consistently, yielding more accurate email reporting metrics.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Automatic-Image-Downloading</link>
       <guid>Automatic-Image-Downloading</guid>
       <pubDate>Mon Mar 23 05:53:27 GMT 2026</pubDate>
      </item>
      <item>
       <title>Find the RSS Feed Link to a Folder</title>
       <description>Find out how to share an RSS feed for the most recent email in a folder.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Find-the-RSS-Feed-Link-to-a-Folder</link>
       <guid>Find-the-RSS-Feed-Link-to-a-Folder</guid>
       <pubDate>Mon Mar 23 05:45:51 GMT 2026</pubDate>
      </item>
      <item>
       <title>Resend to People Who Did Not Open</title>
       <description>Send follow-up messages to all readers who did not open an important communication.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Resend-to-people-who-did-not-open</link>
       <guid>Resend-to-people-who-did-not-open</guid>
       <pubDate>Mon Mar 23 05:42:35 GMT 2026</pubDate>
      </item>
      <item>
       <title>Create and Build Workflow</title>
       <description>Learn how to create a new Workflow, set up triggers and branching, start and stop a Workflow</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Create-and-Build-Workflow</link>
       <guid>Create-and-Build-Workflow</guid>
       <pubDate>Tue Mar 10 00:22:16 GMT 2026</pubDate>
      </item>
      <item>
       <title>Analyze Agent</title>
       <description>The Analyze Agent allows you to query Poppulo communications data, using natural-language. Use it to get insights on opens, clicks, benchmarks, and channel performance—without running complex reports.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Analyze-Agent</link>
       <guid>Analyze-Agent</guid>
       <pubDate>Thu Mar 05 04:02:55 GMT 2026</pubDate>
      </item>
      <item>
       <title>Troubleshooting: Thin white line appearing in Outlook email</title>
       <description>A thin 1px white line may appear between sections in Microsoft Outlook for Windows due to its Word-based rendering engine. This behavior can vary by zoom level, display scaling, and Outlook version, and does not typically occur in other email clients.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/1px-Horizontal-Line-added-in-Outlook</link>
       <guid>1px-Horizontal-Line-added-in-Outlook</guid>
       <pubDate>Wed Mar 04 10:04:41 GMT 2026</pubDate>
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