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  <title>Poppulo Knowledge Base</title>  
  <link>https://knowledgebase.poppulo.com/?q=audience&#38;l=en_US</link>
  <lastBuildDate>Mon May 11 18:14:27 GMT 2026</lastBuildDate>
  <pubDate>Mon May 11 18:14:27 GMT 2026</pubDate>
      <item>
       <title>Scheduling a Send</title>
       <description>Scheduling a send gives you the freedom to send at an optimal time for your readers, especially if you are sending to different times zones.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Scheduling-a-send</link>
       <guid>Scheduling-a-send</guid>
       <pubDate>Thu May 07 03:32:49 GMT 2026</pubDate>
      </item>
      <item>
       <title>Default Sender Details</title>
       <description>Sender details allow you to control who your message appears to have been sent from.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Default-Sender-Details</link>
       <guid>Default-Sender-Details</guid>
       <pubDate>Thu May 07 03:23:30 GMT 2026</pubDate>
      </item>
      <item>
       <title>Use Create Agent for AI content creation</title>
       <description>Create Agent is AI-powered assistant that helps Internal Communications teams create, review, refine, and optimize content using insights from historical communications.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Use-Create-Agent-for-AI-content-creation</link>
       <guid>Use-Create-Agent-for-AI-content-creation</guid>
       <pubDate>Thu Apr 30 14:39:59 GMT 2026</pubDate>
      </item>
      <item>
       <title>Analyze Agent</title>
       <description>The Analyze Agent allows you to query Poppulo communications data, using natural-language. Use it to get insights on opens, clicks, benchmarks, and channel performance—without running complex reports.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Analyze-Agent</link>
       <guid>Analyze-Agent</guid>
       <pubDate>Tue Apr 28 15:47:10 GMT 2026</pubDate>
      </item>
      <item>
       <title>Workflows Introduction</title>
       <description>Workflows allows you to create fully automated, multi-touch communication journeys throughout the employee lifecycle.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Workflow-Introduction</link>
       <guid>Workflow-Introduction</guid>
       <pubDate>Tue Apr 28 15:46:36 GMT 2026</pubDate>
      </item>
      <item>
       <title>Create and Build Workflow</title>
       <description>Learn how to create a new Workflow, set up triggers and branching, start and stop a Workflow</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Create-and-Build-Workflow</link>
       <guid>Create-and-Build-Workflow</guid>
       <pubDate>Tue Apr 28 11:28:14 GMT 2026</pubDate>
      </item>
      <item>
       <title>A Quick Guide to Sending your First Event</title>
       <description></description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/A-Quick-Guide-to-Sending-your-First-Event</link>
       <guid>A-Quick-Guide-to-Sending-your-First-Event</guid>
       <pubDate>Fri Apr 17 01:00:10 GMT 2026</pubDate>
      </item>
      <item>
       <title>Troubleshooting: Why is my Email Clipping in Gmail?</title>
       <description>Learn about why your email is clipping in Gmail and some recommended workarounds.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Why-is-my-Email-Clipping-in-Gmail</link>
       <guid>Why-is-my-Email-Clipping-in-Gmail</guid>
       <pubDate>Thu Apr 16 23:53:44 GMT 2026</pubDate>
      </item>
      <item>
       <title>Add a Sign-up Form to your Newsletter or Website</title>
       <description>Sign-Up Forms allow your readers to subscribe to receive specific email communications.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Add-a-Sign-up-Form-to-your-newsletter-or-website</link>
       <guid>Add-a-Sign-up-Form-to-your-newsletter-or-website</guid>
       <pubDate>Thu Apr 16 14:38:16 GMT 2026</pubDate>
      </item>
      <item>
       <title>Add an Image</title>
       <description>Capture the attention of your audience by including images throughout your communication. Add an image to your articles in the Content Editor using the instructions below.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Add-an-Image</link>
       <guid>Add-an-Image</guid>
       <pubDate>Thu Apr 16 13:16:07 GMT 2026</pubDate>
      </item>
      <item>
       <title>Previewing your Email</title>
       <description>Use the Preview tab to view how your communication will appear in general or to a specific employee.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Previewing-your-email</link>
       <guid>Previewing-your-email</guid>
       <pubDate>Thu Apr 16 11:33:54 GMT 2026</pubDate>
      </item>
      <item>
       <title>Create a Survey</title>
       <description>Find out how to add surveys and polls to your communication.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Create-a-survey</link>
       <guid>Create-a-survey</guid>
       <pubDate>Thu Apr 16 10:35:21 GMT 2026</pubDate>
      </item>
      <item>
       <title>Create Lists in Articles</title>
       <description>Using numbered or bullet point lists is a great way to break up your text content, making it easier for your audience to quickly scan through your message.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Create-lists-in-articles</link>
       <guid>Create-lists-in-articles</guid>
       <pubDate>Thu Apr 16 10:20:17 GMT 2026</pubDate>
      </item>
      <item>
       <title>Edit a Survey</title>
       <description>Learn how to edit a survey.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Edit-a-Survey</link>
       <guid>Edit-a-Survey</guid>
       <pubDate>Thu Apr 16 10:18:38 GMT 2026</pubDate>
      </item>
      <item>
       <title>Including Video in your Communications</title>
       <description>Video is one of the most effective and engaging ways to get your message across to employees. This article explains the various ways you can include video in your communications.</description>
       <link>https://knowledgebase.poppulo.com/articles/Best_Practice_Guide/Including-Video-in-your-Communications</link>
       <guid>Including-Video-in-your-Communications</guid>
       <pubDate>Wed Apr 01 00:55:39 GMT 2026</pubDate>
      </item>
      <item>
       <title>Access Poppulo Comms Coach</title>
       <description>Learn how to use Comms Coach in Poppulo to improve communications with best practice guidance, industry benchmarks, and campaign ideas.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Comms-Coach</link>
       <guid>Comms-Coach</guid>
       <pubDate>Mon Mar 30 15:03:20 GMT 2026</pubDate>
      </item>
      <item>
       <title>Remove an Email from your Archive</title>
       <description>The Archive allows readers to view past emails in a Folder. Use this article to remove emails from your Archive.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Remove-an-Email-from-your-Archive</link>
       <guid>Remove-an-Email-from-your-Archive</guid>
       <pubDate>Mon Mar 09 06:55:36 GMT 2026</pubDate>
      </item>
      <item>
       <title>Employee Data Fields</title>
       <description>Learn about fields, the fields available by default in your Poppulo Harmony account, and how to rename or create fields.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Employee-Data-Fields</link>
       <guid>Employee-Data-Fields</guid>
       <pubDate>Thu Nov 27 00:10:53 GMT 2025</pubDate>
      </item>
      <item>
       <title>How to Translate your Emails</title>
       <description>Learn to translate or localize your Newsletters and Events for a multilingual audience.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/How-to-Translate-your-Emails</link>
       <guid>How-to-Translate-your-Emails</guid>
       <pubDate>Wed Nov 26 23:36:45 GMT 2025</pubDate>
      </item>
      <item>
       <title>Add a New Feed Post</title>
       <description>Learn how to create a new Feeds post.</description>
       <link>https://knowledgebase.poppulo.com/articles/How_To/Add-a-New-Feed-Post</link>
       <guid>Add-a-New-Feed-Post</guid>
       <pubDate>Wed Oct 01 23:32:48 GMT 2025</pubDate>
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