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Workflows Introduction

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Workflow automation enables the creation of fully automated, multitouch communication sequences throughout the employee lifecycle. The system supports scheduling emails and applying activity-based triggers to deliver relevant content at the appropriate time.

You can use Workflows for:
  • Onboarding new employees,
  • Increasing engagement before and after events,
  • Driving change communications at the right pace,
  • Reminders when actions are due,
  • Improving employee experience by retargeting only non-responders,
  • And, any recurring updates that need to go out on a schedule — without manual effort.
With Workflows, your audience get the information they need exactly when they need it, creating a more connected experience across your organization.

Accessing Workflows

To access Workflows, 
  1. From the Home page, click Comms tab.
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  1. Form the left-hand navigation panel, select Workflows. The Workflows screen appears.
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  1. On the Workflows screen, you can: 
  • View existing workflows
  • Edit draft workflows
  • View or stop live workflows
  • Create new workflows
  1. Click Create to create a new Workflow.

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