Poppulo AI for Content Creation helps you draft, refine, and improve internal communications using AI powered by your organization's existing communication content.

Poppulo AI for Content Creation is available in the Poppulo email editor and create or edit article section, enabling users to generate and refine content directly within the email creation workflow. It can also be used as a Microsoft Word add-in to support early-stage drafting.

Getting Started

With Poppulo AI, you can quickly generate first drafts, refine existing communications, and create content aligned to your organization’s tone and style. By starting with an AI-generated draft instead of a blank page, you can save time and accelerate content creation.

To get started, try prompts such as:

• “Create an announcement about our upcoming benefits enrollment period. Use our past communications to match our usual tone and structure.”
• “Review this draft and tell me if it matches our usual tone and structure.”
• “Draft an article in the voice of our CEO about our H2 results”
• “Shorten this communication for frontline employees.”
• “Create a follow-up email reminding employees to complete training.”
• See more example prompts >

For the best results, keep prompts specific and include details such as audience, tone, communication goal, format, or key points you want included.
​

Use voice to enter a prompt

You can use voice input to enter a prompt in Poppulo AI instead of typing it. Select the microphone icon in the prompt field and allow microphone access in your browser if prompted. As you speak, your words are transcribed into the prompt field. When you've finished, stop the recording, review or edit the transcription as needed, and submit your prompt.
Note: Voice input is currently available in English only and near real-time transcription is supported in Chrome and Safari.

Use Poppulo AI in the email editor

Poppulo AI in the email editor enables you to generate and refine content directly within the email creation workflow.

1. In the Edit view of an email, select Poppulo AI from the top navigation.

2. To generate content, select one of the following options: 

• Create new communication - use when you are starting from scratch or have only a rough idea. It quickly generates a first draft based on a simple prompt.
• Review communication - use when you already have content and want to improve it. It’s ideal for refining tone, simplifying language, reducing repetition, and aligning the message with your organization’s voice.

To generate content using Create New Communication

1. Select Create New Communication. You are prompted to provide additional details about your requirement. 

2. Enter your query in the prompt area. The AI generates content based on your input.

2. Review the generated content in the pane.

• Click Copy to copy the content and paste it into the email text area.
• If you have already selected a specific text area in the email, click Insert to place the content directly.

 

3. Click the plus symbol from the header of the Poppulo AI chat pane to create a new chat. A message appears to confirm that the current chat will be erased. Note: The Poppul AI pane always stores the chat history until you opt for the new chat. If you had logged out of the email for some reason and return to the email to modify, you can still view the prompts that you had entered.
   • Cancel: choose if you wish to stay on the current chat conversation.
   • Start new chat: choose if you wish to start a new chat conversation. You will be navigated to the initial page of the chat pane.

To generate content using Review communication

1. Select the content in your email and choose Review communication. When you select the content, the Use this selection as reference option is automatically enabled.

2. Click Review in the prompt area. Poppulo AI analyzes your content and generates an improved version.
3. Alternatively, copy content from the email and paste it into the prompt area, then click the arrow button to review it.

4. After the review is complete, choose one of the following actions:

• Insert: Insert the reviewed content directly into the selected text area.
• Replace: Replace the highlighted email content with the reviewed version.
• Copy: Copy the reviewed content and paste it into the email.

5. Click the plus symbol  from the header of the Poppulo AI chat pane to create a new chat. A message appears to confirm that the current chat will be erased. Note: The Poppul AI pane always stores the chat history until you opt for the new chat. If you had logged out of the email for some reason and return to the email to modify, you can still view the prompts that you had entered.
   • Cancel: choose if you wish to stay on the current chat conversation.
   • Start new chat: choose if you wish to start a new chat conversation. You will be navigated to the initial page of the chat pane.

Use Poppulo AI in Article Content Creation

Poppulo AI can be used in generating content in either in the new article or updating an existing article. 

Launch the Poppulo AI 

1. Click +Add new Article in your email or open any existing article in edit mode.
2. Click Poppulo AI.

3. To generate content, select one of the following options: 

• Create new communication - use when you are starting from scratch or have only a rough idea. It quickly generates a first draft based on a simple prompt.
• Review communication - use when you already have content and want to improve it. It’s ideal for refining tone, simplifying language, reducing repetition, and aligning the message with your organization’s voice.

To generate content using Create New Communication

1. Click Create New Communication for creating a new article
2. Enter your query in the prompt area. For example, "Generate an article for employee bonding meetup".

3. The Poppulo AI generates the content in the following structure:

• Title 
• Subtitle 
• Summary 
• Full Story 

4. Click Insert to insert the content into the designated fields automatically. It reduces the effort to copy each field text and paste it in the designated field.

5. If you wish to modify specific field in the article, enter your query in the prompt area. For example, "Make the summary more formal". The Poppul AI regenerates the text for only Summary field as per your prompt.

6. Choose the following options:

• Replace: If the generated content is satisfactory, click Replace to insert the content in the Summary field.
• Cancel: If you wish to not use the content, click Cancel.

7. Click the plus symbol from the header of the Poppulo AI chat pane to create a new chat. A message appears to confirm that the current chat will be erased. Note: The Poppul AI pane always stores the chat history until you opt for the new chat. If you had logged out of the article for some reason and return to the article to modify, you can still view the prompts that you had entered.
   • Cancel: choose if you wish to stay on the current chat conversation.
   • Start new chat: choose if you wish to start a new chat conversation. You will be navigated to the initial page of the chat pane.

 

To generate content using Review communication

1. Select the content in your article and choose Review communication. When you select the content, the Use this selection as reference option is automatically enabled.

2. Click Review in the prompt area. Poppulo AI analyzes your content and generates an improved version.
3. Alternatively, copy content from the email and paste it into the prompt area, then click the arrow button to review it.

4. After the review is complete, choose one of the following actions:

• Insert: Insert the reviewed content directly into the selected text area. A confirmation message appears to replace the content in the selected area of the article. Click Replace to insert the text.
• Copy: Copy the reviewed content and paste it into the email.

 

5. Click the plus symbol from the header of the Poppulo AI chat pane to create a new chat. A message appears to confirm that the current chat will be erased. Note: The Poppul AI pane always stores the chat history until you opt for the new chat. If you had logged out of the article for some reason and return to the article to modify, you can still view the prompts that you had entered.
   • Cancel: choose if you wish to stay on the current chat conversation.
   • Start new chat: choose if you wish to start a new chat conversation. You will be navigated to the initial page of the chat pane.

 

Use Poppulo AI in Microsoft Word

Poppulo AI for Content Creation add-in helps you generate and refine content within Microsoft Word. 

Launch the Create Agent add-in

Ensure your IT team has installed the Poppulo Create Agent Word Add-in in Microsoft 365. A detailed installation guide can be provided on request.

1. Open Microsoft Word document. 
2. Select My Add-ins. 
3. Select Poppulo Create Agent. The Create Agent pane opens and displays the welcome screen.

4. Click Sign in with Microsoft.

5. To generate content, select one of the following options: 

• Create new communication - use when you are starting from scratch or have only a rough idea. It quickly generates a first draft based on a simple prompt.
• Review communication - use when you already have content and want to improve it. It’s ideal for refining tone, simplifying language, reducing repetition, and aligning the message with your organization’s voice.
• Or Tell Me What You Need! - use if you have specific query.

Note: Voice input is not currently available when using Poppulo AI in Microsoft Word.

To generate content using Create New Communication

1. Select Create New Communication. You are prompted to provide additional details about your requirement. 

 

2. Enter a query in the prompt area. The AI generates content based on your input. Review the generated content in the pane.

• Click Copy to copy the content and paste it into the word document.
• Click Write to insert the content where you have placed the text cursor in the word document.

 

To generate content using Review communication

1. Select the content in your word document and choose Review communication. When you select the content, the Use this selection as reference option is automatically enabled.

2. Click Review in the prompt area. The Create Agent analyzes your content and generates an improved version.
3. Alternatively, copy content from the word document and paste it into the prompt area, then click the arrow button to review it.

4. After the review is complete, choose one of the following actions:

• Click Copy to copy the content and paste it into the word document.
• Click Write to insert the content where you have placed the text cursor in the word document.

Example Prompts and Use Cases

To get the most from Poppulo AI, focus on being clear, specific, and structured in your prompts.

• Be explicit about what you want to create: Start with the format and purpose. For example: “Create an employee email announcing [initiative] to [audience]”
• Include key details upfront: Add context like audience, topic, timing, and desired outcome. Prompts that include details like what is changing, why it matters, and what employees need to do produce stronger drafts. 
• Guide the tone and style: If you want content to feel consistent, say so. For example: “Use our past communications to match our usual tone and structure” helps the agent align with your organization’s voice. 
• Ask for structure, not just content: Specify what the output should include, such as a subject line, opening hook, key points, and a clear call to action. 
• Iterate to improve results: Treat prompts as a starting point. Refine outputs with follow-up prompts like “make this more concise” or “adjust the tone for a frontline audience.” 

Use these as a starting point and adapt them to your needs:

Use Case	Example Prompt
Create new communication	Create an employee email announcing [initiative] to [audience]. Use our past internal communications to match our usual tone and structure. Include a subject line, opening hook, 3 key points, and a clear call to action.
Change communication	Write a change communication email about [new process/system] for [audience]. Explain what is changing, why it is changing, when it takes effect, what employees need to do, and where they can get help.
Leadership message	Draft an article in the voice of [leader name] about [topic]. Make it sound human and confident. Include a headline, short introduction, key message sections, and a closing that reinforces why this matters now.
Review and improve content	Review this draft and tell me if it matches our usual tone and structure. Identify anything that feels off and suggest a revised version.

Tip: A strong prompt combines what you’re creating, who it’s for, and what success looks like.