Send an Event Invite Follow-up

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One of the biggest benefits of using Advanced Events is the ability to view exactly many people have accepted, declined or not yet responded. This allows you to send follow-up communications to invitees based on their response.

For example, you can:

  • Resend an Event Invite to all invitees who have not yet responded (ensuring that you don't clutter the inbox of those that have already responded).

  • Send follow-ups or important updates on the event to all those who have accepted.

  • Send recordings or pictures from the event to those who declined and were not able to attend in person using a follow-up email.

An event follow up email is a reminder email or update that you can use to target a specific group i.e. to All Invitees, or those that Did not replyAccepted, are Awaiting registration or Declined your original invitation. Use the instructions below to send an Event Follow-up. You can create more than one Follow-up email.

Note: The instructions below are for Advanced Events and the feature is not available for Simple Events.


To Send an Event Follow-up Email:

  1. From the Overview area, locate your Event. Hover over your event options, click on the 3-dot icon and choose Follow Up from the drop-down. 
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    Note: ​Alternatively, from the Event Dashboard or Event Edit Screen, click 'Follow Up'. 

  2. Enter a Follow-up Title, set your details and then choose Save & Edit
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    Note: You can add optional planned send details. This will give other users in your account insight into when you're planning to send.

  3. You can edit the body of your email. When you're ready to send, choose Approve and Send from the Send drop-down. 
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    Note: We recommend sending a Quick Test before you complete a live send. 

  4. In Step 1 of the Send Wizard, choose the Invitees you'd like to send to based on their Event Response. You can also send to an Email Address 
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    Note: You can choose to send your follow up to Invitees who Accepted, Declined, Did not Reply, Awaiting Registration or All Invitees​.

  5. Complete the Send Wizard as normal to finish sending your Event Follow Up.

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