Article

Moving a Draft Email Between Folders

« Go Back

Information

 
Full Story
If you've created a draft email and realize afterwards that you've put it in the wrong folder, don't panic! You can move your unpublished email from one folder to another or even create a new folder to place your email into. Use the instructions below to move an email from one folder to another. 

Note: You cannot move a live Email from one folder to another as live Emails are linked with a Folder's reporting. You can, however, Create a Clone of an Existing Email and place into another Folder. 
 

To Move an Email: 

  1. From the Overview area, navigate to the draft Email you'd like to move. Hover over the Email options, click the 3-dot icon, and choose Move from the drop-down.
    User-added image
    Note: Alternatively, locate the Folder/Email in the Comms, then select 'Move' from the 'Actions' drop-down.
     

  2. Choose an existing Folder to move the email to or a new Folder.
    User-added image
     

  3. Select Move to move the email. 
    User-added image

Was this article helpful?

   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255

 

Contact Support

Don't see what you're looking for?
Contact our support team who will be happy to answer your query.

Contact Us