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Email Auto-Translate

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Create and Translate Content

Important! To access the Auto-Translate feature, within the Communications email publishing workflow, click Edit. All original content must be in English, and the available translation languages are pre-set at the Template level.

  1. Build the newsletter as usual, with English as its initial language.
  2. Add a subject line for the email.
  3. After populating the articles and subject line, click Translate. Note: Users may override and update any of the desired wording. If the Translate button is clicked again, any edits are overridden.

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  1. Once finished, send the email.

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Receipt of Email

Once sent, employees receive the email in their inbox as usual. However, employees only see the translated version of the email if their preferred language has been configured within your people data, which is used to determine distribution lists and targeting within Poppulo—this may be Workday, Entra ID, another HRIS source, or a manual list upload. Translations are not based on the language set as default within their inbox. If a preferred language is not set, or if an employee opts to view the email in another language, they can select the Read in your preferred language hyperlink. Once clicked, the employee is directed to a microsite page in their web browser where they can select their preferred language.

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An employee will receive the email in their preferred language if one has been set within the people data source you use in Poppulo

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An employee can navigate to the microsite to select a language from a drop-down menu

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Once a language is selected, an employee will see the translated version of the email with a disclaimer saying that the translation was automated

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