As an Account Administrator, you can delete users from your Poppulo Harmony account in the Admin Area. You may need to delete a user to free up a licence but it's important to note, only the Poppulo Support Team can undo a user deletion. Use the instructions below to delete a user.
Note: A deletion can only be undone by the Poppulo Support Team.
How to Delete a User:
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Click on your Account name and choose Users from the drop-down.
![User-added image](/servlet/rtaImage?eid=ka07U000000g0CL&feoid=00Nw0000003SnFJ&refid=0EM7U000002IQAp)
- In the Users list, locate the user you would like to delete. Under the Actions column, select Delete User from the drop-down.
![User-added image](/servlet/rtaImage?eid=ka07U000000g0CL&feoid=00Nw0000003SnFJ&refid=0EM7U000002IQDo)
![User-added image](/servlet/rtaImage?eid=ka07U000000g0CL&feoid=00Nw0000003SnFJ&refid=0EM7U000002IQDa)
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Select Yes, Delete User to complete the deletion.
![User-added image](/servlet/rtaImage?eid=ka07U000000g0CL&feoid=00Nw0000003SnFJ&refid=0EM7U000002IQE8)
Note: If the user exists in multiple accounts, you can choose to delete them from Just this account or All accounts.