Delete a Custom Field

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Custom Data Fields allow you to easily segment your audience so that you can boost the relevance of your communications. 

Custom Fields are not editable within Poppulo Harmony. Once you've finished using a Custom Field, you can choose to Lock the field to ensure that it is not populated in future data imports. There is no option to Delete the field entirely but once it is locked information cannot be imported into the field. Follow the instructions below to Lock a Custom Field.


To Delete or Lock a Custom Field:

  1. In the People area of your account, select Fields.
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  2. On the Fields screen select Lock; under the Actions column, to the right of the Custom Field you'd like to lock.
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  3. In the Lock Field pop-up, enter a Reason for locking the field, then click Lock Field to complete. (Entering a reason is mandatory, to give other Poppulo Harmony users visibility.)
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  4. The locked Data Field will no longer appear as an option to populate during a data import. 

    Note: The process is the same to Unlock a data field. The Lock button will appear as Unlock.

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