Tags are particularly useful when you've been provided with an ad hoc list or a spreadsheet of email addresses that need to receive a particular message. You can Create a Tag and then Apply Tags to People allowing you to manually group employees and send targeted communications. To help you organise a large amount of Tags in your account, you can create folders to group your Tags together using the instructions below:
To Create a Folder for your Tags:
Go to the People area and click 'Tags'.
In the New drop-down, click 'New Folder'.
Enter your Folder Name, then click 'Save'.
Your new folder will now appear in your list of folders.